Terms & Conditions
These terms govern your engagement with Merrills Motorsport. We act solely as a broker and agent - we introduce you to operators, we do not operate events. Please read the section that applies to you.
Governing Law
England & Wales
Last Updated
20/05/26
Legal Name
Race Competitions Ltd
CRN
15258019
01 General Terms
These terms apply to all users of this website and all customers of Merrills Motorsport, regardless of whether you are an individual or a business. Sections 2 and 3 contain additional terms specific to your customer type.
1.1 Who We Are
Merrills Motorsport is a trading name of Race Competitions Ltd, a private limited company registered in England and Wales. Our company number is 15258019.
When we refer to "we", "us", or "our" in these terms, we mean Race Competitions Ltd trading as Merrills Motorsport.
1.2 Our Role; Broker & Agent Only
Merrills Motorsport acts solely as a broker and introducer. We do not operate, manage, supervise, or deliver track day events or driving experiences. We are not a principal in respect of any event.
Our service is to identify suitable operators from our network and introduce you to them. Once that introduction has been made, the contractual relationship for the event is between you and the operator. We are not a party to that relationship and bear no responsibility for it.
This is important: Any operator we introduce has their own terms and conditions governing the event, safety obligations, cancellation rights, and liability. You should read those terms carefully before committing to a booking with the operator.
1.3 Use of This Website
By accessing or using this website you agree to the following conditions of use:
You will not use this website for any unlawful purpose or in any way that could damage, disable, or impair it;
You will not submit false, misleading, or fraudulent information through any form or enquiry on this website;
You will not attempt to gain unauthorised access to any part of this website or its underlying systems;
You will not use automated tools, bots, or scrapers to access, copy, or harvest content from this website without our prior written consent;
You will not reproduce, redistribute, or commercially exploit any content from this website without our permission.
We reserve the right to restrict or terminate access to this website for any person who breaches these conditions, without notice.
This website is intended for use by persons aged 18 or over. We do not knowingly collect data from or market to persons under 18.
1.4 Website Content and Accuracy
We take reasonable care to keep the information on this website accurate and up to date, but we do not guarantee its completeness or accuracy. Operator availability, pricing, and event details are subject to change. Nothing on this website constitutes a binding offer or guarantee of availability.
Links to third-party websites are provided for convenience only. We are not responsible for the content or practices of any third-party sites.
1.5 Intellectual Property
All content on this website - including the Merrills Motorsport name, logos, text, images, and design - is owned by or licensed to Race Competitions Ltd and is protected by copyright and other intellectual property rights. You may not reproduce or use any of it without our prior written consent.
1.6 Privacy and Data
Your use of this website and our services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data. By using this website, you confirm you have read our Privacy Policy.
Where you engage our brokerage services, we will share your contact details with the operator we introduce you to. This is a necessary part of the introduction. Full details are in our Privacy Policy and in the applicable terms for your customer type below.
1.7 Governing Law
These terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) are governed by the law of England and Wales. All parties submit to the exclusive jurisdiction of the courts of England and Wales.
1.8 Changes to These Terms
We may update these terms from time to time. The version published on this page at the time you engage our services will govern your booking.
02 Consumer Terms
These terms apply if you are an individual purchasing a track day or driving experience for your own personal use (or as a gift, not for business purposes. They are in addition to Section 1 and set out your statutory rights and our obligations to you as a consumer.
2.1 What You Are Buying
When you pay our service fee, you are purchasing our consultancy and introduction service - not the event itself. Our fee covers understanding your requirements, identifying a suitable operator, and introducing you so you can book the experience directly with them.
The experience itself - its cost, cancellation policy, safety, and delivery - is entirely a matter between you and the operator. You will receive the operator's own terms and should read them before committing to the event booking.
2.2 Our Service Fee
Our service fee is 10% of the estimated net event value (excluding VAT), plus VAT at the prevailing rate. The fee will be clearly stated on your invoice before payment is taken.
We will not introduce you to an operator until our fee has been received in cleared funds. After introduction, you deal directly with the operator, who will invoice you separately for the event.
2.3 Prices, VAT and Commission
All prices in our communications are stated exclusive of VAT unless explicitly stated otherwise. VAT is added at the applicable rate and shown separately on your invoice. Race Competitions Ltd is VAT-registered in the UK.
Where we do not charge you a direct fee, please be aware that we may receive a commission or referral fee from the operator in connection with your booking.
2.4 Your Right to Cancel
Our service model means that in most cases, no cancellation right arises in respect of our fee:
Where we are paid by commission from the operator only, you pay us nothing directly. No cancellation right applies to our fee. Your cancellation rights in respect of the event booking itself are governed by the operator's own terms and conditions.
Where you pay our fee and an introduction to an Operator is then made, our service has already been delivered in full by the time payment is made and the Operator introduced. The fee is non-refundable as the benefit of the service has been received.
Where you pay our fee before we have begun any work, you have the right to cancel within 14 days of entering into this agreement under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and to receive a full refund. If you ask us to begin work immediately within that period, you acknowledge that your cancellation right will be extinguished once the introduction has been made, as the service will have been fully performed.
In all cases, once the introduction has been made, our fee - where charged - is non-refundable regardless of what subsequently happens with the event booking.
2.5 Refunds After Introduction
Once we have made the introduction, our service is complete and our fee is non-refundable. The consultancy and sourcing work we do takes place before and during the introduction process in the vast majority of cases, not after it. Some rarer, not-off-the-shelf experiences may require an up front fee.
If the event is subsequently cancelled by the operator, or does not meet your expectations, your recourse is against the operator under their own terms. We are not responsible for any refund of the event cost.
2.6 If You Choose Not to Proceed
If you decide not to pay our fee, nothing is owed to us. You are free to search for operators independently. We do not charge for preparatory work done where no introduction is made and no fee is paid.
2.7 Our Liability to You
As an introducer, our liability is limited to the service we actually provide. We are not liable for:
The quality, safety, or delivery of the event by the operator;
Cancellation or rescheduling by the operator;
Personal injury or property damage at the event - these are matters between you, the operator, and their insurers;
Any indirect or consequential losses, including travel costs, lost time, or disappointment.
Our total liability to you for anything that goes wrong in connection with our own service is capped at the amount of our fee that you paid.
2.8 Data Protection
We process your personal data in accordance with our Privacy Policy. To make the introduction, we will share your name and contact details with the operator. By engaging our services, you consent to this. We will not share your data with any other third party without your consent, except as required by law.
2.9 Complaints and Disputes
If you have a complaint about our service, please contact us at contact@racecompetitions.com in the first instance. We aim to respond within 5 business days.
03 Corporate Terms
These terms apply if you are a business engaging us for corporate or commercial purposes. They are in addition to Section 1. Corporate clients will also be required to sign a formal Client Services Agreement, which governs in the event of any conflict with these published terms.
3.1 Our Role
We act solely as your broker and agent. We take a consultative approach - understanding your requirements, researching and selecting suitable operators from our network, and building a curated event proposition before introducing you to the right operator. We are not the organiser or operator of any event.
You acknowledge that this consultancy and curation work is performed before and independently of your payment decision. Payment of our fee confirms that work has been done and authorises us to proceed to introduction.
3.2 Our Service Fee
Our fee is 10% of the net order value (excluding VAT), plus VAT at the prevailing rate. The net order value is the estimated total cost of the event.
The fee is invoiced before introduction and is payable within the period stated on the invoice. Introduction is conditional on receipt of cleared funds.
3.3 Dual Remuneration - Disclosure and Consent
In addition to the Service Fee payable by you, the Company may also receive a commission, referral fee, or other remuneration from the Operator introduced pursuant to your engagement ("Operator Commission").
By signing the Client Services Agreement, you give your fully informed consent to this arrangement. The existence of an Operator Commission does not affect your obligations, does not reduce the Service Fee payable by you, and does not give rise to any right of set-off, reduction, or refund. The Company is not required to disclose the quantum of any Operator Commission unless required to do so by law.
3.4 Non-Refundability
Our fee is non-refundable in all circumstances once paid. By the time you pay, we will have performed the consultancy, research, and curation work in full. Payment is confirmation of, and compensation for, those services.
If you choose not to pay our fee, nothing is owed and we will decline to make any introduction to an operator. You are free to source operators independently. We make no charge for preparatory work done where a booking does not proceed to payment.
Post-payment cancellation: If you pay our fee and subsequently decide not to proceed with the event, our fee remains payable in full. Our service - the introduction - will have been completed. Refund of the event cost is a matter between you and the operator under their own terms.
3.5 Handover and End of Our Role
Our role ends at the moment of introduction. Introduction occurs when we provide you with the operator's identity and direct contact details by any means, including email, SMS, WhatsApp, or any other messaging platform.
From that point, all matters relating to the event - logistics, safety, payment, cancellation, and any disputes - are solely between you and the operator.
3.6 Non-Circumvention
In consideration of the introduction, you agree not to engage, contract with, or make payment directly to any operator introduced by us, bypassing our involvement, for a period of 24 months from the date of introduction.
If you breach this obligation, you agree to pay us 10% of all sums paid to that operator during the 24-month period, plus VAT. This represents our lost revenue - the fee we would have charged had we arranged those bookings - and is payable as a contractual debt on demand, not as damages.
Full terms of the non-circumvention obligation are set out in the Client Services Agreement, which you will be required to sign before introduction is made.
3.7 Our Liability
We exclude all liability for any loss, damage, claim, or expense arising from or in connection with the track day event. We have no operational control over any event and are not responsible for the acts or omissions of any operator.
Our total aggregate liability to you in connection with our services shall not exceed the value of our fee as paid by you. We are not liable for any indirect, consequential, or special loss, including loss of profit, loss of revenue, or reputational damage.
3.8 Client Services Agreement
All corporate clients are required to sign a formal Client Services Agreement before introduction. That document governs the full terms of the engagement in detail. In the event of any conflict between these published terms and the signed Client Services Agreement, the Client Services Agreement prevails.
3.9 Data Protection
Each party shall comply with all applicable data protection legislation, including the UK GDPR and the Data Protection Act 2018. To make the introduction, we will share your business contact details with the operator. By engaging our services, you consent to this transfer for the purposes of facilitating the introduction and the subsequent event booking.